ConnexOntario Health Services Information

Drug and Alcohol Helpline

CIVICYork eCommunity
Community Get involved in York Region, visit
Events Calendar For community events, visit our Community Calendar
Description & Services
Description Provides a bilingual information and referral service in Ontario for professionals and members of the public seeking assistance in accessing addiction treatment for themselves, family, friends or clients * accessible through a toll-free, province-wide, 1-800 telephone line * calls are answered by Information and Referral Specialists - skilled members of the Drug and Alcohol Helpline staff who offer education and guidance to those looking for addiction treatment services in Ontario * free and confidential
Dates Year round
Hours Office hours Mon-Fri 8:30 am- 4:30 pm EST 
Connex accepts clientele from the telephone, email, and web chat only. No walk-ins please.
Accessibility Not Accessible
Languages English ; French ; Interpretive Services ; Services in 140 languages via telephone interpreter service
Fees None
Areas Served Ontario
Address & Map London, ON
Toll Free Phone In Ontario Mon-Sun 24 hours 1-800-565-8603
Social Media Facebook Facebook:
Twitter Twitter:
Office Phone Administration Office: 519-439-0174
Search Categories
Subjects Addictions ; Alcohol ; Alcoholism ; Distress lines ; Drug addiction ; Drug use ; Telephone support


Errors & Omissions

The partners of CIVICYork Community Information and Volunteer York Region are committed to provide a database that is accurate, up-to-date and comprehensive. However, we are unable to assume any liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality. Please contact CIVICYork to report concerns or to make suggestions.

Information Copyright

The partners of the CIVICYork Community Information and Volunteer York Region hold the intellectual property rights for the information on this site. You may display it on your computer and print or download this information for non-commercial, personal or educational purposes only. You must credit CIVICYork as the source on each copy of any information that originates from this site. Please contact CIVICYork for permission to use the information for any purpose other than those outlined here.