View List ()Wildlife Hotline Volunteers
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| Opportunity Details | ||||
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| Contact | Jamie Stephenson, Volunteer Coordinator, Toronto Wildlife Centre; Phone: 416 631 0662 ex 3211; Email: volunteers@torontowildlifecentre.com | |||
| More Info Link | www.torontowildlifecentre.com | |||
| Duties | Examples of Activities: 1) Listen to messages left on the Hotline Answering Machine and enter them into the database for further review 2) Assist in the process of admitting sick, injured and orphaned wildlife into the care of TWC 3) Contact Volunteer Drivers when the need arises 4) General filing and administration | |||
| Benefits | • Gain office experience in a unique environment • Earn a reference letter based on your efforts • Learn a broad base of information on the treatment of wildlife in urban situations • Assist animals without being directly involved in their care | |||
| Clients | Sick, injured and orphaned wildlife from across the GTA and beyond | |||
| Dates and Times | Monday: Morning, Afternoon Tuesday: Morning, Afternoon Wednesday: Morning, Afternoon Thursday: Morning, Afternoon Friday: Morning, Afternoon Saturday: Morning, Afternoon Sunday: Morning, Afternoon | |||
| Seasons | Year Round | |||
| Location | Downsview Park, Toronto (Keele and Sheppard) | |||
| Accessibility | Accessible Parking: Accessible Washroom and building | |||
| Number of Positions | Not Limited: 10 individual(s) Purpose The TWC Hotline was created to serve three main objectives: • Assess calls about sick, injured or orphaned animals • Indirectly help resolve nuisance situations humanely and effectively • Provide general wildlife and wildlife habitat-related information At present, the Hotline receives more than 30 000 calls per year and up to 200 calls a day during the peak period. Because of the high volume of calls, the majority of callers are directed to leave detailed messages that are reviewed by trained members of the Hotline. Volunteers play an integral part in transcribing messages and ensuring that situations of concern are dealt with immediately How Volunteers Help With the Hotline being the busiest of its kind in North America, it is imperative to respond quickly and accurately to each and every call that comes through the system. Hotline Volunteers help to improve both the timeliness and quality of service provided by the Hotline. How to apply Those interested in joining the Hotline should complete a Volunteer application, which can be found on our website at www.torontowildlifecentre.com. Please send the completed form to the address listed at the bottom of the application. Once it has been received, the Volunteer Coordinator will contact you further. | |||
| Ages | 18 year(s) - 99 year(s) | |||
| Suitable for OSSD | Yes | |||
| Minimum Hours | 4 / Week | |||
| Commitment Length | Long Term - 10 month commitment ; Long Term- minimum 10 month commitment; Timeframe: Hotline Volunteers are asked to commit to one scheduled shift of four hours a week over a ten month period. The shift schedule is the same for all seven days of the week: morning: 9 am - 1 pm. Afternoon 2:00 pm - 6:00 pm | |||
| Training | Orientation ; Training on the job ; Training: All training is conducted on the job with either Hotline staff member or an experience Hotline Volunteer. Because the Hotline position is quite unique to other office based positions, volunteers are required to go through quite extensive training. As a result, preference is given to a longer term volunteer. | |||
| Transportation | On Bus Route ; On Bus Route ; Toronto Wildlife Centre is located in Parc Downsview Park. The park can be entered from Sheppard Avenue, and is located just north of the 401 between Keele St. and Allen Rd. Driving Directions: From Sheppard Avenue, enter Parc Downsview Park onto John Drury Dr. At the stop sign, turn left onto Carl Hall Rd. After you cross the train tracks, on your left hand side you will see a cluster of white buildings with gren rooftops and a grassy area, turn left (there is a sign there indicating "60 Carl Hall Rd") Toronto Wildlife Centre will be the second building on your right(we have a large sign on our building). TTC: From Downsview subway station, you can take the 84 or the 108 bus to John Drury Dr. From there you can walk to the centre using the directions above. This walk will take approximately 5-10 minutes. | |||
| Interaction Level | Hotline volunteers will be interacting with office staff, other volunteers and visitors to the centre. | |||
| Cost | $10 volunteer fee | |||
| Police Check | Not Required | |||
| Volunteer Categories | Clerical/Typing, Filing, Data Entry, etc ; General Help (Administration) ; General Help (Office Work and Business) ; Reception/Telephone Answering ; Word Processing | |||
| Skills/Experience | • 18 years of age or older • Fluency in English • Basic computer skills • Able to listen and type simultaneously • Able to type 40-50 words/minute • Comfortable working in a fast paced office environment • Volunteers are required to attend a General Orientation Session at TWC and will be interviewed thereafter. | |||
| Liability Insurance | Not Available | |||
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| Organization Name | Toronto Wildlife Centre | |||
| Address & Map | ||||
| Office Phone | 416-631-0662 | |||
| Fax | 416-849-0209 | |||
| volunteers@torontowildlifecentre.com | ||||
| Website | www.torontowildlifecentre.com | |||
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