Yellow Brick House

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Record #: AUR0117 Last Modified: 09 Aug 2011 Last Full Update: 09 Aug 2011
Record Details
Areas ServedYork Region
Address & Map
Administrative Office
52 West Beaver Creek Rd, Unit 4
Richmond Hill, ON L4B 1L9
View Google Map
Office PhoneShelter: 1-800-263-3247 
Outreach: 1-800-263-2231 
Administrative: 905-709-0900 
Toll Free PhoneShelter: 1-800-263-3247 
Administration and Transition Housing: 1-800-263-2231 
Outreach: 1-877-222-8438 
Crisis PhoneEmergency Shelter: 905-727-1944 * 1-800-263-3247
After Hours Phone905-727-3247 
DescriptionYellow Brick House provides services to abused women and their children in York Region. Yellow Brick House offers 4 core services: 
1. Emergency Shelter 
Yellow Brick House Emergency Shelter is a 24 hours, 7 days a week shelter for women and children leaving domestically violent homes and abusive relationships. Our Emergency Shelter Counsellors are available 24 hours for crisis counselling and support. 
2. RETA'S PLACE is a second-stage apartment building. It houses residents that have moved from the emergency shelter, Yellow Brick House. The objectives are: to provide residents with an apartment unit which rents below market rate; to provide residents with an opportunity to set and achieve goals; to promote independent living.  
3. Outreach Services 
A. Counselling & Legal Support Services 
Counselling and Legal Support Services offers assistance to women age 16 and over who are in abusive relationships. The counsellors are culturally sensitive to the diverse ethnic/racial population of York Region. This service offers confidential counselling, legal information and practical support in all identified areas.  
B. Transitional Housing Support Program 
The Transitional Support Program assists women who have left their abusive partners make the transition to live violence free lives. Transitional Housing Support Counsellors provide counselling, legal aid information, housing supports and assistance in any other identified issue and area 
C. Legal/Court Support Program  
The Legal and Court Supports Coordinator provides women assistance regarding legal matters. The Coordinator explains the Family and Criminal court process, helps women explore the legal options and assist in clarifying the legal terminology. The Coordinator will also liaise with lawyers, police and crown attorneys on behalf of clients. 
D. Child Counselling  
Yellow Brick House Child Counsellors work directly with children who come from domestically violent and abusive homes.  
The children are provided one on one confidential counselling that enables them to express their feelings about their  
Experiences and to assist them in adjusting to the new family environment. 
The children work on their self esteem and behaviour issues and the counsellors address any children's needs with the mother/caregiver. 
E. Public Education 
Let's Talk Child Witness Program 
The Let's Talk Program is designed to help children understand the cycle of abuse and deal with their feelings as witnesses to violence against women. The groups provide children with a safe and supportive environment where they can talk about their experiences and participate in a variety of activities aimed at assisting them work through their feelings. The program is open to children between the ages of 4-15 and are 10 weeks in duration (one session per week) 
"When Love Hurts" Women's Support Group Program 
The Support Group Program is offered to women who have experiences abuse in their relationships. All groups are conducted in a confidential, safe, sharing and supportive environment. The groups are designed to help women understand the patterns of abuse, recognise how it affects their lives and explore ways to regain self-esteem and confidence.
DatesYear round
HoursMon-Sun 24 hours
LanguagesEnglish ; French ; American Sign Language (ASL) ; Arabic ; Chinese - Cantonese; Fuchien ; Dutch ; German ; Gujarati ; Hebrew ; Hindi ; Italian ; Mandarin ; Romanian ; Russian ; Spanish ; Ukrainian ; Armenian; Croatian; Dari; Farsi; Fijian; Kurdish; Serbian
EligibilityAges: 16 year(s) and up 
Adults, seniors, women 16 yrs and over, children with mother.
ApplicationVolunteer application available online.
FundingProvincial - Trillium Foundation, Ministry of Community and Social Services ; United Way
SubjectsAbuse ; Counselling ; Legal services ; Shelters
Primary ExecutiveLorris Herenda, Executive Director, Yellow Brick House; Phone: 905-709-0900; Fax: 905-709-1308; Email:
Volunteer CoordinatorKathy Powers, Volunteer Coordinator, Yellow Brick House; Phone: 905-709-0900 ext 2252; Fax: 905-709-1308; Email: